Claims Info


Need to file a claim? We’re sorry to hear it. The silverlining is that the insurance carriers that we work with have dedicated, thoughtful, and helpful claims handlers that can assist you in navigating the claims process.

When reporting a loss, please be sure to provide as much detail as is available. This should include, the insured's name, contact name, policy number, date of loss, location of loss, cause of loss, your policy or reference number, the initial steps taken to mitigate the loss, the types of damage, and estimated amount of loss.

The Hartford Insurance Company -
Report Claims 24 hours/day, 7 days/week

Commercial Auto
1-800-327-3636

Commercial Property
1-800-327-3636

General Liability
1-800-327-3636

Workers' Compensation
1-800-327-3636

The Hartford Claims

Philadelphia Insurance Companies -
Report Claims Monday-Friday 8:30am - 8:00pm ET

1.800.765.9749 (phone)
1.800.685.9238 (fax)
claimsreport@phly.com

Philadelphia Insurance Companies
Attention: Claims Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950

Philadelphia Claims

The Hanover Insurance Group -
Report Claims 24 hours/day, 7 days/week

Claim Service Hotline:
800-628-0250 (phone)
800-399-4734 (fax)

Hanover Claims