Privacy Policy


Film Casualty Insurance Agency ("FCIA," "Company," "we," or "us") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.filmcasualty.com/ (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. The column on the right provides a short and simple description of the legalese on the left, and is not legally binding.

This policy applies to information we collect:
  • On or through this Website.
  • In e-mail, text, and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
  • Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from, or on, the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your only choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the policy periodically for updates.

FCIA’s Privacy Assurance
  • We do not sell your personal to any nonaffiliated third parties.
  • We do not share your information with nonaffiliated companies that would use it to contact you about their own products and services, unless you have allowed us to do so and as permitted pursuant to a joint marketing agreement.
  • We require persons or organizations that represent or assist us in servicing your policy and claims to keep your information confidential.
  • We require our employees to protect your personal information and keep it confidential.
CHILDREN UNDER THE AGE OF 13:

Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to, or on, the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, or on or through any of its features/functionality, make any purchases through the Website, use any of the interactive or public comment features that may be available on this Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use.

If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at admin@filmcasualty.com.

BASICALLY,

We don’t collect information from children under the age of 13, and will delete it if we ever discover that we have done so. If you think we have collected information from your child, please email admin@filmcasualty.com so that we can promptly delete it.


INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT:

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as your name, postal address, e-mail address, telephone number, date of birth, Social Security Number (“SSN”), Employer Identification Number (“EIN”), and other identifying information that you choose to share with us by which you may be contacted online or offline ("personal information");
  • That is about you but individually does not identify you, such as your annual revenue, gender, certain demographic information; and/or
  • About your Internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners, data brokers, or credit reporting agencies.
BASICALLY,

In order to provide you with an insurance quote, we need to gather some personal information from you (such as your name, SSN, date of birth, etc.). We also occasionally collect non-identifying information about you for analytics purposes, in order to improve your experience on our site.


INFORMATION YOU PROVIDE TO US:

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, requesting an insurance quote, or inquiring about other insurance services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your quote requests. You may be required to provide financial information before we can deliver a requested quote through our Website.
  • Your search queries on the Website.
BASICALLY,

We also collect information if/when you choose to share this information with us (e.g. when requesting an insurance quote).


INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES:

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Website, such as traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
  • Information about your computer and Internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of the Website, and our e-mails, may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages, or opened an e-mail, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
BASICALLY,

We use analytics tools to improve our website and services. These analytics tools will automatically collect non-identifying information about you unless you turn off this functionality in your browser.


DO NOT TRACK:

Do Not Track is a preference you can set in your browser to let websites you visit know that you do not want them collecting certain information about you. FCIA does not currently respond to, or honor, Do Not Track signals or requests from your browser.

BASICALLY,

We do not currently have the functionality in place to respond to Do Not Track signals from your browser. More information about Do Not Track can be found here.


THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES:

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our website. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services . They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

BASICALLY,

We allow third-parties to advertise on our Website. These third-parties may try to place cookies on your browser similar to the ones discussed above. We do not control these third-parties or their activities in relation to handling your personal information.


HOW WE USE YOUR INFORMATION:

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To obtain bids from insurers.
  • To provide you with information regarding insurance quotes, insurance products, or other insurance services that you request from us.
  • To service a claim.
  • To prevent fraud.
  • To comply with requests from regulatory and law enforcement authorities.
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, claims, and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To fulfill any other purpose for which you provide it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form), or adjust your user preferences in your account profile).

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

BASICALLY,

We use the personal information you provide to us for a number of purposes, but primarily in order to obtain bids from insurance providers so that we can provide you with a quote. We may be required to disclose some or all of your personal information if requested by law enforcement or a regulatory agency.


DISCLOSURE OF YOUR INFORMATION:

We only disclose personal information that we collect or that you provide, as described in this privacy policy, in the following limited circumstances:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of FCIA's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by FCIA about our Website users is among the assets transferred.
  • To third parties to market their products or services to you, unless you have opted-out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements, including for billing, claims, and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FCIA, our customers or others, or to prevent fraud. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
BASICALLY,

We will generally only disclose your personal information outside of the company in order to obtain an insurance quote or provide another service you’ve requested, and only to third-parties that have agreed to keep your information confidential and only use it for the purposes for which we provided it to them. We will share contact information with third parties for their marketing purposes, unless you tell us you don’t want this to happen.


CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION:

We strive to provide you with choices regarding the personal information you provide to us. The following mechanisms should help to provide you with control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form). You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes, or by sending us an e-mail stating your request to admin@filmcasualty.com.
  • Promotional Offers from the Company/Affiliates. If you do not wish to have your e-mail address/contact information used by the Company or its affiliates to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to admin@filmcasualty.com. If we have sent you a promotional e-mail, you may use the unsubscribe option in the footer of the email. This opt out does not apply to information provided to the Company as a result of a service purchase, insurance quote request, or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

BASICALLY,

We want to empower you to limit the amount of marketing you receive. Therefore, we have provided a few ways that you can limit the sharing of information to parties who may try to send you marketing information. However, please note that we don’t control the marketing practices of third-parties, so you may or may not find the same success with them.


ACCESSING AND CORRECTING YOUR INFORMATION:

You can review and change your personal information by logging into your account profile on the Website and navigating to the appropriate settings page. You may also send us an e-mail at admin@filmcasualty.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete some of your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or regulatory requirement, result in fraud, or cause the information to be incorrect.

BASICALLY,

If you would like to change any information you have given us, you can either do this through the settings on your account page, or by sending us an email request. However, we won’t honor any request to change information that we think will result in fraud or any illegal action.


YOUR CALIFORNIA PRIVACY RIGHTS:

California Civil Code Section §1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please send an e-mail to admin@filmcasualty.com.

BASICALLY,

California residents can request disclosure of how and what we provide to third-parties for marketing purposes.


DATA SECURITY:

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us through the Website is secured by SSL technology, and is stored on our secure, password protected servers behind firewalls. We have implemented a restricted employee access for all of our servers containing personally identifiable information.

Any payment transactions will be encrypted using SSL technology and will be PCI DSS compliant. We use Stripe as our payment processor.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

BASICALLY,

We take various steps to ensure the security of your personal information, including limiting employee’s access to sensitive data, encrypting and backing up the data, and using SSL technology for our Website. No system can be 100% secure, and we rely on you to maintain the security and confidentiality of your account password.


CHANGES TO OUR PRIVACY POLICY:

It is our policy to post any changes we make to our privacy policy on this page, with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

BASICALLY,

When we make changes to this Privacy Policy, we will post the changes on this page and post a notice on on our homepage. You’ve probably seen this practice before. If we make any changes that affect how we handle your personal information we will take the further step of emailing you.


CONTACT INFORMATION:

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

admin@filmcasualty.com.

BASICALLY,

Hit us up at admin@filmcasualty.com if you have any questions.